Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect personal information that you give us, such as your name, address and email address.

To optimise our website and continuously improve your experience on our system, we also automatically receive your computer’s internet protocol (IP) address whenever you browse our on-line store.

With your permission, we may send you emails about our store, our products and other updates.

CONSENT

How do we get your consent?

When you transact with us, you provide us with personal information, and we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for other reasons, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Can you withdraw your consent?

Should you change your mind after you opted in, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us by means of our contact form.

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

THIRD-PARTY SERVICES

Our third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in South Africa and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site, to for example, an upstream vendor website. We are not responsible for the privacy practices of such sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

AGE OF CONSENT

By using our website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our online store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by using our contact form or by mail at [email protected].